Client Security Policy & FAQ

Our Commitment to Your Security

At Tax Re-Solution with Dr. Signifikent-Lee LLC, we prioritize the security and confidentiality of your personal and financial information. Our remote tax services are designed to provide a seamless and secure experience, ensuring your data always remains protected.

How We Protect Your Information

Secure Client Portal – We use an encrypted, password-protected client portal for document uploads, tax returns, and sensitive communications.

Data Encryption – All files and communications are encrypted using industry-leading technology to prevent unauthorized access.

Multi-Factor Authentication (MFA) – We implement additional layers of security to verify identities and protect login credentials.

E-Signature Protection – We utilize secure electronic signature software, such as DocuSign, to facilitate legally binding document signing without compromising security.

IRS Compliance & Privacy Standards – As an Enrolled Agent, Dr. Signifikent-Lee follows all IRS regulations and data privacy laws to keep your information safe.

Ongoing Monitoring & Updates – We continuously update our security protocols to align with the latest cybersecurity best practices.

Frequently Asked Questions (FAQ)

1. How do I share my tax documents securely?

We provide a secure, encrypted client portal where you can upload all necessary documents safely. We do not accept sensitive documents via email to protect your privacy.

2. How do I sign my tax return remotely?

We use secure e-signature software, allowing you to sign documents digitally from any device. This method is legally recognized and ensures document integrity.

3. How can I verify your credentials?

Dr. Signifikent-Lee is an Enrolled Agent (EA), tax accountant, and certified bookkeeper with a professional doctorate in business. You can verify our credentials through the IRS directory of tax professionals or our website.

4. What if I have questions or need assistance?

We offer virtual consultations via phone or video calls. You can also contact us via our secure messaging system for prompt assistance.

5. How do I know my tax return is accurate?

We conduct thorough accuracy checks and reviews before submitting any tax return. Additionally, we stay updated on the latest tax laws to ensure compliance and maximum benefits.

6. What happens if I receive an IRS notice?

We provide IRS representation and will guide you through any tax notices or audits. If needed, we can communicate directly with the IRS on your behalf.

7. Is my information shared with third parties?

No. We do not sell or share your personal information with any third parties. Your data is used strictly for tax preparation, compliance, and resolution services.

At Tax Re-Solution with Dr. Signifikent-Lee LLC, we are committed to providing secure, efficient, and hassle-free remote tax services. If you have any further concerns, please don’t hesitate to contact us.